Privacy policy



Effective Date: June 6, 2026

Last Updated: June 6, 2026

Welcome to SunoFashion. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are: 

SunoFashion is a United States-based online fashion retailer offering apparel and fashion products for men and women, including dresses, cardigans, jackets, graphic t-shirts, and other everyday fashion essentials.

Business Information

SunoFashion
Address: 8678 Illinois St, Merrillville, IN 46410,
United States

E-Mail: support@sunofashion.com
Phone: +1 (219) 516-9798

2. Information We Collect :

When you visit our website, create an account, subscribe to our newsletter, place an order, or contact us, we may collect certain information.

Personal Information

This may include:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Customer support communications

Technical Information

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Operating system
  • Website usage data
  • Referring website information

Payment Information

Payments are processed securely through trusted payment providers. We do not store complete payment card information on our servers.

3. How We Use Your Information :

We may use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Verify transactions and prevent fraud
  • Send order confirmations and shipping updates
  •  Improve our website and customer experience
  • Respond to inquiries and requests
  • Maintain website security
  • Comply with legal obligations

If you subscribe to our newsletter, we may send promotional emails. You may unsubscribe at any time.

4. Cookies and Tracking Technologies :

Our website uses cookies and similar technologies to improve functionality and enhance the user experience.

  • Cookies may be used to:
  • Remember customer preferences
  • Keep items in your shopping cart
  • Analyze website performance
  • Improve website functionality
  • Support security and fraud prevention

Most web browsers automatically accept cookies. You may choose to disable cookies through your browser settings, although certain website features may not function properly.

5. Shopify Platform :

Our website is powered by Shopify, which provides the e-commerce platform that allows us to sell products and services to our customers.

Shopify may process information necessary for website functionality, payment processing, security monitoring, and fraud prevention.

6. Sharing Information :

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers when necessary to operate our business, including:

  •  Payment processors
  • Shipping carriers
  • Website hosting providers
  • Customer support providers
  • Marketing and analytics service providers

These service providers are authorized to use your information only as necessary to perform services on our behalf.

7. Shipping and Order Fulfillment :

To process and deliver orders, we may share necessary shipping information with our delivery partners.

Orders are typically processed within 1–2 business days.

We currently ship throughout the United States.

Estimated delivery times:

  • Processing Time: 1–2 business days
  • Shipping Time: Approximately 2–5 business days after dispatch
  • Total Delivery Time: Approximately 3–7 business days

Shipping is provided free of charge within the United States .
For information about our return and refund process, 
please refer to our Return Policy.

Our shipping partners may include:

  • USPS
  • UPS
  • FedEx

Delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.

 8. Payment Security :

We take reasonable precautions to protect customer information and payment transactions.

Accepted payment methods may include:

  • Visa
  • Mastercard
  • American Express (Amex)
  • Discover
  • Shop Pay

All payment transactions are processed through secure and encrypted payment systems.

We do not store complete payment card information on our servers.

9. Data Retention :

We retain personal information only as long as necessary to:

  • Complete transactions
  • Provide customer support
  • Maintain business records
  • Resolve disputes
  • Comply with legal obligations

Timeframes:

  • Order data: 7 years (tax compliance)
  • Return/Refund info: 60 days
  • Support emails: 1 year
  • Newsletter: Until unsubscribe

When no longer needed, information is securely deleted.

10. Your Rights and Choices  :

Depending on your location and applicable laws, you may have certain rights regarding your personal information.

These rights may include:

  • Requesting access to your personal information
  • Requesting correction of inaccurate information
  • Requesting deletion of personal information
  • Opting out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

11. California Privacy Rights :

Residents of California may have additional privacy rights under applicable California privacy laws.

California residents may contact us regarding requests related to the collection, use, or disclosure of personal information.

12. Children's Privacy :

Our website is intended for individuals aged 13 years and older.

We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information from a child under 13 has been collected, we will take reasonable steps to delete such information.

13. Third-Party Links :

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, or policies of external websites. We encourage visitors to review the privacy policies of any third-party websites they visit.

14. Changes to This Privacy Policy :

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with an updated effective date.

15. Contact Us :

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

SunoFashion
Address: 8678 Illinois St, Merrillville, IN 46410,
United States

E-Mail: support@sunofashion.com
Phone: +1 (219) 516-9798